{"id":3,"date":"2021-05-18T12:53:31","date_gmt":"2021-05-18T12:53:31","guid":{"rendered":"http:\/\/localhost:8888\/chubb_parent\/?page_id=3"},"modified":"2023-08-03T12:43:11","modified_gmt":"2023-08-03T12:43:11","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/dev.smc-monitoring.com\/au-en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
This Privacy Notice addresses how Chubb Fire & Security Pty Ltd, Chubb New Zealand, their parent companies, their subsidiaries and affiliates in Australia and New Zealand (together, \u201cChubb\u201d) may collect, use and process the personal information of individuals, and how individuals can access and correct their personal information or complain about a breach of their privacy.<\/p>\n
Chubb interacts with individuals in a variety of ways: end users of our products, employees of our business customers and suppliers, and others in our communities. To enable these interactions, Chubb may need to collect and process personal information. As this Privacy Notice is intended to cover a variety of situations, some of the practices described in this Privacy Notice may not apply to you.<\/p>\n
Please review this Privacy Notice periodically for changes and updates.<\/p>\n
Specific information about how Chubb collects, uses and discloses credit-related personal information is contained in the section titled \u2018Collection, Use and Disclosure of Credit-Related Personal Information\u2019.<\/p>\n
This Privacy Notice does not apply to Chubb employees\u2019 personal information, although it may apply to job applicants\u2019 personal information. A separate Employee Privacy Notice is provided to employees.<\/p>\n
This Privacy Notice contains the following sections:<\/p>\n
The personal information Chubb collects will depend on our relationship with you and may include one or more of the following categories:<\/p>\n
Chubb collects personal information from you when interact with us (including through our websites), such as when you purchase or enquire about one of our products or services, register your product, participate in one of our surveys or apply for a position with us. If you use one of our monitoring services, we will also collect personal information that is automatically transmitted to us from any device that is connected to our monitoring centres.<\/p>\n
We may also collect your personal information from third parties such as:<\/p>\n
For certain products and services, you may provide Chubb with information about family members and others connected to you. Before providing that information to Chubb, you must ensure that you have the legal authority to do so.<\/p>\n
Chubb will use your personal information in support of a contract with you or to fulfil a legal obligation, and otherwise only for legitimate business interests such as those described below:<\/p>\n
Chubb may disclose your personal information to third parties to enable us to accomplish the purposes listed above, including:<\/p>\n
Chubb is part of a global company with locations in many different countries. We may to disclose personal information to overseas recipients, including related bodies corporate and service providers in India, China, Singapore, Israel, France, the Netherlands, the United Kingdom and the United States of America.<\/p>\n
We will transfer your personal information consistent with applicable legal requirements and only to the extent necessary for the purposes described above.<\/p>\n
Where we disclose personal information to an overseas recipient, we will take reasonable steps to ensure that the recipient complies with the applicable Privacy Principles.<\/p>\n
Chubb may use cookies on this Website and its other Websites. Cookies are small text files sent to and stored on users\u2019 computers. We use cookies to allow the Website to recognise repeat users, facilitate users\u2019 access to the Website, and allow the Website to compile aggregate data that will allow content improvements. Cookies do not damage users\u2019 computers or files. If you do not want cookies to be accessible by this or any other Chubb Website, you should adjust the settings on your browser program to deny or disable the use of cookies. However, denying or disabling cookies or similar technology may prevent you from accessing some of our content or using some of the features on the Website. Chubb may also use cookies and similar technology placed by one of our business or advertising partners to enable Chubb to learn which advertisements bring users to our Website.<\/p>\n
In addition, Chubb monitors user traffic patterns throughout its Websites according to a user\u2019s domain name, browser type, date and time of access, and pages viewed. Our Web servers collect the domain names but not the email addresses of visitors. This information is collected in order to measure the number of visitors to our Website and to determine which areas of the Website users find useful based upon the amount of traffic to particular areas. Chubb uses this information to enhance users\u2019 experience of the Website and to better prepare future content based on the interests of users.<\/p>\n
This Website may also use web beacons. A web beacon is usually a pixel on a website that can be used to track whether a user has visited a particular website to deliver targeted advertising. Web beacons are used in combination with cookies, which means that, if you turn off your browser\u2019s cookies, the web beacons will not be able to track your activity. The web beacon will still count as a website visit, but your unique information will not be recorded. Information collected by web beacons may include IP address information (see below). Web beacon information is also used for:<\/p>\n
An Internet Protocol (IP) address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.<\/p>\n
Chubb may collect and keep track of IP addresses to, among other things:<\/p>\n
Chubb (or third parties on behalf of Chubb) may collect information in the form of log files that are recording Website activities and statistics about web users\u2019 habits.<\/p>\n
Log files are used for internal purposes only. By using log files, Chubb can constantly improve and customise its Websites and applications.<\/p>\n
The entries help us gather, among other things:<\/p>\n
Social network information is any information that you permit a third party social network to share with third party application developers such as Chubb. Social network information includes any information that is part of your profile on a third party social network. Such social network may include, but is not limited to, Twitter, LinkedIn, Facebook, google+.<\/p>\n
To find out how your information from a social network may be obtained by us (or other third party application developers), please go on the settings page of the relevant social network. Furthermore, you acknowledge that we may use your personal information to match information with a social network for advertising purposes.<\/p>\n
Chubb cannot make assurances about the security of information that you share with third parties, including information you share with social media sites.<\/p>\n
We may provide credit in connection with the supply of our goods and services. For this purpose, we collect credit-related personal information about individuals that apply for credit with us or who provide guarantees in respect of credit provided by us. We also collect credit-related personal information about directors of companies that apply for credit with us or provide guarantees in respect of credit provided by us.<\/p>\n
We explain below the types of credit-related personal information we collect and how we use and disclose this information.<\/p>\n
The kinds of credit-related personal information Chubb may collect about you include:<\/p>\n
Chubb collects credit-related personal information about you when you fill out a credit application form. We may also collect this information from other sources, such as:<\/p>\n
If you are a guarantor, we may also collect your name and contact information from the credit applicant.<\/p>\n
If you apply for and\/or receive credit from Chubb, Chubb uses your credit-related personal information to assess your application for credit, manage your credit account and manage the collection of overdue payments (if necessary).<\/p>\n
If you are a guarantor, Chubb uses your personal information to assess whether to accept you as a guarantor and invoke the guarantee (if necessary).<\/p>\n
We may disclose your credit-related personal information to credit reporting bodies, our collection agencies and our external solicitors.<\/p>\n
We may to disclose credit-related personal information to overseas recipients, including service providers in India.<\/p>\n
Where we disclose credit-related personal information to an overseas recipient, we will take reasonable steps to ensure that the recipient complies with the applicable Privacy Principles.<\/p>\n
The following sections of this Privacy Notice apply to all personal information, including credit-related personal information.<\/p>\n
Chubb stores your personal information in a combination of:<\/p>\n
Chubb takes reasonable security precautions to protect the personally identifiable information that we collect from misuse, interference and loss and from unauthorised access, use, modification and disclosure.<\/p>\n
Our service providers are contractually restricted from using or disclosing any personal information we disclose to them except as necessary to perform services on our behalf or to comply with legal requirements.<\/p>\n
Chubb retains personal information for the length of time required to fulfil the purpose for which it was originally collected, and for any additional period as required by applicable law or regulation, court, administrative or arbitration proceedings, or audit requirements.<\/p>\n
Where possible, Chubb will provide you with the opportunity to decide whether or not to provide your personal information. There may be circumstances in which you will not be provided with a choice, such as IT security practices like virus and malware scanning for individuals with access to Chubb networks. Depending on the nature of the personal information and the reason that Chubb may require it, Chubb may be unable to fulfil your request without collecting and processing your personal information.<\/p>\n
You will always have a choice about whether Chubb uses your personal information for marketing purposes. If you have provided us with your personal information and would now like to request that it is no longer used for marketing purposes, please contact the businesses from which you are receiving the marketing communications. The communications themselves and the business website will provide you with the contact details.<\/p>\n
You can request to access and\/or correct your personal information by contacting us on the contact details at the end of this Privacy Notice. You may also request to access credit eligibility information about an individual held by us if you are assisting the individual deal with us and are authorised in writing by the individual to make the request.<\/p>\n
We may request that you provide evidence to satisfy us as to your identity and, if you are not the individual about whom the personal information relates, your entitlement to access the information.<\/p>\n
We may require you to pay our reasonable costs of supplying you with access to your personal information (such as retrieval costs). However, we will not charge you for making an access or correction request or to correct your personal information.<\/p>\n
We will deal with your request for access and\/or correction as soon as reasonably practicable. If the request relates to credit-related personal information, we will generally provide access or correct the information within 30 days, unless:<\/p>\n
In certain circumstances we will not be able to provide you with access to or correct your personal information. In these circumstances we will provide you with a written notice explaining the reasons for our refusal and stating actions you may take you if you are not satisfied with our response.<\/p>\n
If you wish to make a complaint about how we have handled your personal information, please contact us on the contact details set out at the end of this Privacy Notice. We may ask you to put your complaint in writing.<\/p>\n
We will investigate and respond to your complaint as soon as is practicable after we receive it.<\/p>\n
If your complaint relates to credit-related personal information, within 7 days we will acknowledge your complaint in writing and explain how we will deal with it. Depending on the nature of your complaint and the information to which it relates, we may need to consult with and\/or notify particular credit reporting bodies or other credit providers. We will advise you of our decision in relation to your complaint in writing within 30 days of your complaint or such longer period as you agree in writing.<\/p>\n
You may also contact:<\/p>\n
This Privacy Notice may be updated periodically to reflect changes in our practices and policies. We will post a notice on our websites to notify you of any significant changes to our Privacy Notice and indicate at the top of the Notice when it was most recently updated.<\/p>\n
If you have any questions about this Privacy Notice or would like to request to access or correct your personal information or make a privacy complaint, please contact us using the following details:<\/p>\n
By post in Australia:<\/b><\/p>\n
Privacy Officer
\nChubb Fire & Security Pty Ltd
\nLocked Bag 2007
\nNorth Ryde BC NSW 1670<\/p>\n
By post in New Zealand:<\/b><\/p>\n
Data Protection Officer
\nChubb New Zealand
\nPrivate Bag 92207, Victoria St
\nWest Auckland 1142<\/p>\n
By email:<\/b><\/p>\n
Privacy.Officer@chubb.com.au<\/p>\n
Last updated: February 2020<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"
Introduction This Privacy Notice addresses how Chubb Fire & Security…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"closed","template":"page-basic.php","meta":{"_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\n