SkyNet REACH Duress is a solution built around a discreet Bluetooth pendant tethered to the REACH Duress Application on the user’s phone. The solution means whenever staff have cellular mobile coverage, they are potentially just three presses from contacting SMC’s two A1-R1A control rooms to request urgent assistance when they need it.
In service for over three years, Skynet Reach Duress has been rolled out to hundreds of customers around Australia, including field staff in the private, government and not-for-profit sectors who rely on it daily as they do their work.
The duress alarm can be triggered from the application on the phone by pressing the red circle three times. Alternatively, if a Bluetooth pendant is connected, the software can be remotely triggered by pressing the pendant switch three times.
This alert is then intercepted by SMC’s two A1-R1A graded control rooms.
SMC VIP operators then initiate the response procedures set out by the bureau and end customer.
For anymore information about the Reach Duress solution please click the below link to be redirected to the supplier website.
*SMC only carry out the monitoring of the above solution, bureaus are required to reach out to Skynet directly for equipment purchases. Note the Bluetooth pendant doesn’t have voice capability and only acts as a wireless trigger point.
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