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Contact us

Our dedicated team is on hand around the clock – whether you’re an existing customer looking for answers to commonly asked questions, or a new customer keen to find out more about our range of security monitoring solutions.

Main Contact Form

Fill the form below and our expert team will get in touch with you soon:

FIRE TESTING

 

https://smc-ontest.co.uk

 

SALES HUB


Mon-Fri 08:30 – 17:00

New business, contracts, pricing, CCTV quotations, tender support, and general sales enquiries

0844 879 1702 (opt 1)

[email protected] 

 

TOUCH HELP DESK


Mon-Fri 08:30 – 17:00

0844 879 1704 (opt 5)
[email protected]

Register for access and system testing: smc-touch.co.uk/registration

ADMINISTRATION


Mon-Fri 08:30 – 17:00

0844 879 1704
Commissioning (opt 1)
Data (opt 2)
Orders (opt 3)
Reports (opt 4)
TOUCH (opt 5)
General (opt 6)

Orders: [email protected]

URN Updates: [email protected]

Data & General Admin: [email protected]

Cancellations: [email protected]

Schedules/Open Close Updates: [email protected]

 

SMC OPERATIONS


Alarm Receiving Centre 24/7

0844 879 1703 (opt 2)

Engineer Rotas / OOH Service: [email protected]

 

SMC VISION

 

Alarm Receiving Centre 24/7

Call: 0844 879 1703 (opt 1)

Vision Administration: [email protected]

Vision Cancellations: [email protected]

 

ACCOUNTS

 

Billing: [email protected]

Collections: 0800 028 3082   [email protected]